✦ Deny
Deny
“I never said that. I never did that.”
The reported event or statement is disputed.
The pull
The conversation can become a contest over memory before the specific disagreement is identified.
A useful distinction
A denial may be accurate. If the evidence changes your account, correct it.
Words to try
“Which specific fact do we disagree about? Let’s check the message or agreement.”
Return to the concern
Agree on what is known, disputed, and still uncertain.
